ServiceTrade is basically a SaaS platform that helps its users receive their systems’ status via online quotes, audio notes, post-service reports with images, mobile device technician documentation, etc. The platform streamlines operations for multiple or single offices by handling work orders, scheduling emergency and planned services, amalgamating with accounting systems to get rid of double data entry. ServiceTrade is available as an app on both Android and iOS. These apps provide technicians their appointment details, schedules, and helps them record things they unearth at work in the form of audio notes and photos.
Customer Service Applications for Commercial Vendors
- Native Android and iOS apps available
- Free plan available
- Attachments other than PDF and JPEG cannot be uploaded
- Downtime (rare) and certain glitches